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Frequently Asked Questions.

 

What if I'm afraid of heights?

It's not uncommon to have a fear of heights; however, many people who do have a fear of heights still enjoy our zipline tour. Safety is our paramount priority:

  • You will be double-clipped to a ½-inch steel cable at all times when you're off the ground.
  • Our trained guides are certified and thoroughly educated in zipline course procedures.
  • Our trained guides will be with you throughout the entire course to answer your questions and provide support.


How high will I be off the ground?

During the tour, you will be anywhere from 0 feet to 70 feet above the ground.


What should I wear?

  • Footwear. Closed-toe shoes are required (such as tennis shoes, running shoes, hiking boots). No sandals or flipflops.

  • Clothing. Wear comfortable clothing as you will wear a harness the length of the trip. Short shorts are not recommended, as they are not comfortable while wearing your harness. Please avoid loose clothing (scarves, skirts, etc.). Dress for the weather forecasted. Since we do operate in the rain, be prepared.

  • Hair. Long hair needs to be tied back.

  • Jewelry. We strongly suggest that all jewelry and body piercings be removed. 

 

Is there a waiver form? 

Yes. All Sky Tours Zipline guests must complete and sign a waiver form before participating. Participants under the age of 18 must have a signed waiver by a parent or guardian. If the guardian is not present, participants can bring a signed waiver. [To download a PDF copy of the waiver form for printing and signature, please click here.]

 

What about personal possessions?

We will ask you to remove all things from your pockets, such as cell phones and wallets. You don’t want them falling out during the tour since it will be difficult to retrieve them. We can provide a secure place to store your valuables, but we prefer them left in your car or at home. Sky Tours is not responsible for property lost, damaged, or stolen during your tour. 

Do you operate in the rain?

Yes, we operate in the rain. However, the course will be closed if management finds the weather unsafe for tours. If we know in advance that we will be closed, we will contact you at the contact number you provided to us when you booked your tour. If your tour is cancelled due to weather, you can either rebook for another time, or we will refund your tour cost. 


How safe is it?

All adventure activities done above the ground carry certain inherent risks. We have taken numerous steps to mitigate these risks. Our course was built to meet, or exceed, PRCA (Professional Ropes Course Association) professional building standards. Our guides are professionally trained and our equipment is of very high quality. The course and equipment are inspected daily.

 

Do you have group rates?

Yes. We offer group rates for groups of eight(8) or more guests. (Groups may include youth groups, scouting groups, church groups, large families, and corporate outings.) Please contact us at skytourszipline@gmail.com or call 563.484.4248 for details and to book your reservation.

 

Will I be in a group with my friends/family?

We can take up to twelve(12) participants per tour. For the best chance to be in a group together, reserve your tour ahead of time. If you have a group of 12, or fewer, and have reserved a tour at the same date/time, you will zip together. If your group is larger, please contact us and we'll try to make special arrangements for your group.

 

Can I zip if I'm pregnant?

Unfortunately not. Because the harness and lanyard create additional pressure on the abdominal area, zipping during pregnancy is not worth the risk. In fact, on our waiver form, under Release of Liability, Waiver of Claims and Indemnity Agreement, it specifically states in item No. 5: "I am not pregnant." [All guests are required to sign this Waiver Form before participating.]

 

If you have more questions, please contact us at skytourszipline@gmail.com or call 563.484.4248.